fill77 is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and protect it, and what rights you have over your own information under Philippine law.
Sections in This Policy
Our Privacy Commitments
These cards summarize our core data protection principles — for the complete details, see the full policy below.
fill77 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
fill77 collects only the personal data that is strictly necessary for operating the platform, verifying identity, processing payments, and complying with Philippine regulatory obligations. We do not collect data speculatively.
All data transmitted between your device and fill77 servers is protected by TLS 1.3 encryption — the same standard used by Philippine banks including BPI and BDO. Data at rest is encrypted using AES-256 protocols.
As a fill77 player, you have the right to access, correct, object to, erase, or port your personal data at any time. Requests are handled by our Data Protection Officer and processed within the timelines set by Philippine law.
fill77 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is shared only with operational partners who are contractually bound to use it exclusively for fill77-related purposes.
In the event of a personal data breach that is likely to pose a risk to your rights and freedoms, fill77 will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, as required by RA 10173.
This Privacy Policy ("Policy") describes how fill77 ("fill77," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal data about individuals ("you," "your," or "Player") who access or use the fill77 online gaming platform available at fill77.org, including all games, services, promotions, and account features offered thereon.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (the "DPA") and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. fill77 acts as the Personal Information Controller in respect of personal data processed under this Policy.
This Policy applies to all personal data collected through: (a) the fill77 website and mobile platform; (b) account registration and KYC verification processes; (c) financial transactions and payment processing; (d) customer support interactions; (e) marketing communications where you have provided consent; and (f) cookies and technical tracking as described in Section 9.
fill77 collects the following categories of personal data:
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity & Contact | Full name, mobile number, email, date of birth | Yes — required for registration |
| KYC Documents | Government ID, selfie photo | Yes — required before first withdrawal |
| Financial Data | GCash/Maya token, transaction history | Yes — required to transact |
| Gaming Activity | Session logs, bet history | Generated automatically during play |
| Technical Data | IP address, device type, session logs | Collected automatically for security |
| Marketing Preferences | Promotional opt-in, communication preferences | Optional — consent-based only |
fill77 collects personal data through the following channels:
fill77 processes your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, fill77 processes your personal data on the following legal bases:
fill77 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following circumstances:
fill77 shares personal data with third-party service providers who process data on our behalf and under our instruction, including: payment processors (GCash, Maya, BPI, BDO, Metrobank, and other financial institutions); KYC and identity verification providers; game software providers (JILI Games, Pragmatic Play, and others in our lobby); cloud infrastructure and data hosting providers; customer support platform providers; and fraud detection and analytics services. All service providers are contractually bound by data processing agreements that restrict the use of your personal data to fill77-specific purposes.
fill77 may disclose personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required by law or lawful order, including the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and PAGCOR or its successor regulatory authority.
In the event of a merger, acquisition, reorganization, or sale of all or a portion of fill77's assets, personal data may be transferred as part of that transaction, subject to the acquirer maintaining equivalent data protection obligations. fill77 will notify affected players in such circumstances.
fill77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable Philippine law.
Following the applicable retention period, personal data is securely deleted or anonymized in accordance with fill77's data destruction procedures.
fill77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction:
fill77 uses cookies and similar technologies on the fill77 platform. A cookie is a small text file placed on your device when you visit a website. fill77 uses the following categories of cookies:
These cookies are essential for the fill77 platform to function and cannot be disabled. They include session authentication tokens, security cookies, and cookies that remember your login state. No consent is required for these cookies under applicable law.
These cookies enable enhanced functionality such as remembering your game preferences, language settings, and responsible gaming configuration. Disabling these cookies may affect the quality of your fill77 experience.
With your consent, fill77 uses analytics cookies to understand how players use the platform — which features are most popular, where players encounter difficulties, and how the platform can be improved. Analytics data is processed in aggregated, anonymized form where possible.
With your explicit consent, fill77 may use marketing cookies to deliver personalized promotional content within the fill77 platform. fill77 does not deploy third-party advertising cookies or share cookie data with external advertising networks.
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into or using the fill77 platform. You can also withdraw consent for non-essential cookies at any time by contacting our Data Protection Officer.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fill77:
Request a copy of your personal data held by fill77 and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where we no longer have a legal basis to process it.
Object to processing based on legitimate interests or for direct marketing purposes.
Receive your personal data in a structured, machine-readable format for transfer to another service.
Request that we limit how we process your personal data in certain circumstances.
Withdraw any previously given consent at any time, without affecting prior processing.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, please contact fill77's Data Protection Officer as described in Section 14. fill77 will respond to all valid data subject rights requests within 15 business days. Complex requests may require up to 30 business days, in which case you will be notified of the extension and the reason for it.
fill77 employs mandatory age verification (KYC) procedures to prevent underage access. If fill77 discovers that personal data has been collected from a person under 21 years of age without verifiable parental consent, we will immediately suspend the relevant Account and delete the associated personal data from our systems.
If you are a parent or guardian and you believe that a minor in your care has submitted personal data to fill77, please contact our Data Protection Officer immediately using the contact details in Section 14.
fill77 primarily processes and stores personal data on servers located within the Philippines or in jurisdictions that provide an adequate level of data protection as recognized by the National Privacy Commission. Where personal data is transferred to game software providers or other service providers in other countries (for example, to game studios based in Malta, the Isle of Man, or other regulated gaming jurisdictions), fill77 ensures such transfers are governed by appropriate contractual safeguards including standard data processing agreements that impose equivalent data protection obligations.
fill77 does not transfer personal data to jurisdictions that have not been assessed as providing adequate protection unless appropriate safeguards are in place as required by the Data Privacy Act and NPC regulations.
fill77 may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory guidance from the National Privacy Commission. Where changes are material, fill77 will notify you through a prominent notice on the platform or by email to your registered address at least 30 days before the changes take effect.
Your continued use of the fill77 platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised terms. We encourage you to review this Policy periodically. The effective date at the top of this document indicates when the Policy was last updated.
fill77 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act. If you have any questions, concerns, or requests regarding your personal data, please contact the fill77 DPO through the following channels:
Confident your data is in safe hands? Join 500,000+ Filipino players on the platform that takes data privacy as seriously as it takes gaming.